Previous health insurance client services: Forms, tools & assistance

If your policy number starts with 19XXX, 35100 or 35101, click here

For all other Health Insurance policies, please see below:
Health claim forms
Policy Tools
Assistance program

Processing times 

Claims are typically reviewed within 5 business days after we receive your documents. 

⚠ Current processing times may exceptionally exceed 20 business days. 
We are actively working to restore our usual processing times as quickly as possible. 
Thank you for your patience.